The role of the Haemovigilance office is to ensure the safety of the blood transfusion service within the MUH by promoting the appropriate use of blood, provides education and training, ensuring traceability of blood and blood products in conjunction with the blood bank laboratory, develop and maintain blood transfusion policy and procedural documentation, monitors adverse reactions, near misses and non compliances associated with the blood transfusion service. All of the above is to ensure adherence to the EU blood directive, ISO 15189 2007 and AML-BB standards.