(021) 427 1971   enquiries@muh.ie

Overview

The Income and Collections Department is responsible for the collection of all hospital charges for public and private patients.  These charges are set by the Department of Health and Children and can be subject to change. 

Contact

Opening Hours on Monday through Friday:  7:30 am - 4 pm (closed for lunch 1 pm - 1:30 pm).  For queries, please ring:

Queries:  +353 (0)21 493 5252.

Location

Please come to the main entrance of the hospital and take the first right after Reception (through the doorway) and left after Admissions.

Payment

We accept payment by cash, cheque, money order / draft, bank card and EFT (bank electronic funds transfer).  Please see further information below or ring for details.

Payments: +353 (0)21 493 5503.

Public Inpatients and Public Daycase Patients

Public inpatients and public daycase patients are liable for a statutory inpatient charge (75 euro) per part of a day / night. This is payable to a maximum of 10 nights within 12 consecutive months.  

The statutory inpatient charge (as above) must be paid to the Income and Collections Department on the day of admission.  Please go to the Income and Collections Department directly after providing your details to the Admissions Department.  Please note that this charge may be refunded in the event of discharge without treatment.

If you are the holder of a valid medical card, you are exempt from this charge.

Private Inpatients and Private Daycase Patients

Private patients are liable for a private charge as well as any consultant charges for radiology, pathology and anaesthetics.

The hospital operates a direct payments scheme with Vhi Healthcare, Laya Healthcare, Aviva, GloHealth, ESB Medical Provident Fund, St. Paul's Garda Medical Aid Society and Prison Officers' Medical Aid Society (POMAS).

All insurance forms must be completed on or during admission.

We recommend that patients check with their insurance company before admission to the hospital to ensure they are adequately covered for their treatment.  Please inform the Bed Management Unit with any issues +353 (0)21 493 5292.

All patients booked privately from the consultants private rooms must be admitted as private patients on the day of admission.

It is important to note that patients are responsible for the payment of hospital charges in the event of the failure of their insurance company to pay in full or part.

Emergency Department Charges

All patients attending the Emergency Department are charged an attendance fee of 100 euro as set out by the Department of Health and Children guidelines.

If you present to the Emergency Department with a valid medical card or General Practitioner (GP) referral letter, you are exempt from this charge.

Exemptions

You may be exempt from the statutory inpatient levy and Emergency Department charge if you meet one of the following criteria:

  • Medical card holders (details to be provided on admission).
  • Member of the defence forces and their dependents.
  • Persons receiving services in respect of prescribed infectious diseases.
  • Temporary visitors to Ireland who hold a valid European Health Insurance Card (EHIC).
  • Newborn infants under the age of six weeks.
  • People who are entitled to hospital services because of European Union (EU) regulations.